Christmas and New Year closures

Closed from 3pm on Tuesday, 24 December - re-opening Thursday, 2 January 2025

While Customer Services team is closed you can still submit requests via:

• eServices
• Snap Send Solve app
• Phone 5320 5500 - follow the prompts to speak with our afterhours service

Closed Christmas Day, Wednesday 25 December

Boxing Day Update - due to expected extreme weather conditions

Bins will be collected earlier on Thursday 26 December due to the extreme fire danger rating. Make sure you place your bins out the night before the day of collection to avoid your bin being missed by an earlier collection.

Operating hours of the Ballarat Transfer Station on Gillies Street may be affected.

No bin collection

• Christmas Day, Wednesday 25 December
• New Year's Day, Wednesday 1 January

Changes to all bin collection

If your bin collection falls on the below dates, your bins will be collected the following day. If your collection day is Friday, it will be collected on a Saturday.

• Wednesday 25 December
• Thursday 26 December
• Friday 27 December
• Wednesday 1 January
• Thursday 2 January
• Friday 3 January

Please note: The Ballarat Transfer Station on Gillies Street and the Smythesdale Landfill will be closed on Christmas Day and New Year's Day.

• Parent Place
  Closed Christmas Day, Wednesday 25 December – New Year's Day, Wednesday 1 January
• Maternal and Child Health services 
  Closed Christmas Day, Wednesday 25 December – New Year's Day, Wednesday 1 January
• Children’s Centres at Girrabanya and Wendouree 
  Closed Christmas Day, Wednesday 25 December – Friday 3 January 2025
• Rowan View Children’s Centre 
  Closed Christmas Day, Wednesday 25 December – Friday 3 January 2025

Tuesday 24 December  
All libraries close at 3pm

Wednesday 25 December 2024 
Public Holiday - all closed

Thursday 26 December 2024 
Public Holiday - all closed

Sunday 29 December 2024 
Public Holiday - all closed

Wednesday 1 January 2025 
Public Holiday - all closed

Library Outreach  
Closes from 20 December 2024 (Thursday 19 December last shift open) and reopens week of 27 January 2025)

Ballarat, Sebastopol and Wendouree libraries will operate different hours over the holiday period.

Visit libraries.ballarat.vic.gov.au for more information.

Closed from 3pm on Tuesday, 24 December - re-opening Thursday, 2 January 2025

The Community Connector service will be available from Thursday, 2 January 2025 for referrals via phone, or walk ins to the Phoenix Building, or email communityconnector@ballarat.vic.gov.au

Please contact My Aged Care for Aged Care Assessment Services on 1800 200 422.

Our Staying Active and Connected programs have concluded for 2024 and will recommence from 10 February 2025

The Animal Shelter will operate on an adjusted schedule over the holiday period.

Visit the Animal Shelter page to see all dates.

Closed Christmas Day, Wednesday 25 December

Closed Christmas Day, Wednesday 25 December and Boxing Day, Thursday 26 December

Closed Christmas Day, Wednesday 25 December and Boxing Day, Thursday 26 December

Closed Christmas Day, Wednesday 25 December

BALC will operate on an adjusted schedule over the holiday period.

Visit the Ballarat Aquatic and Lifestyle Centre website for more information.

Closed from Tuesday, 24 December 2024 at 4pm and will re-open on Thursday, 9 January 2024 at 10am.