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Contact hours are 8.30am to 5pm, Monday to Friday - Closed on public holidays.Phone: 5320 5500After hours: Call 5320 5500 and follow the prompts to receive emergency support.Call using the National Relay Service if you are deaf/hard of hearing or speech-impaired.Email: info@ballarat.vic.gov.auIn person: The Phoenix Building25 Armstrong Street South, BallaratPostal address: City of Ballar...

Volunteering is very important in our community. You can join hundreds of local volunteers who regularly give their time and energy to help others. 

Registering your pet is a mandatory requirement under the Domestic Animals Act 1994. Apart from being a state legislated, pet registration helps us reunite you with your pet if they are picked up or get out unexpectedly and assists with data collection and how to increase responsible pet ownership throughout our community. All pets must be microchipped to be registered. If your pet is not microchipped- please get in contact with your local vet.

A written business plan is the essential first step to start your business.Create your business plan and outline:What is the product and services you plan to offer?An explanation of the intended customer, and how you will attract them?What is required to set up your business?Visit the Business Victoria website for more information about how to write a business plan.

Find out when your next bin collection isPlease have your bins placed correctly by 6am on collection days.Correct placement:bin handle and wheels facing your house and the bin opening facing the roadbins 50cm apart from each otherdo not place bins behind parked cars, near trees or other obstructionsdo not overfill or place anything on top of your bins

Any works that involve digging in the road reserve require consent. To excavate any part of the road reserve you must apply to the coordinating road authority. For roads belonging to the City of Ballarat you can apply for the permit online or in person at our Customer Service Centre. You must also conduct a Dial Before You Dig search to locate underground services. Upon receipt of an application, one of our Asset Surveil...

The City of Ballarat is committed to the protection of your rights to privacy.  We collect, use and disclose personal information in accordance with the Privacy and Data Protection Act 2014, the Health Records Act 2001 and other applicable legislation. 

We maintain more than 1200 kilometres of sealed roads and 390 kilometres of unsealed roads within our municipality.

Playgroups are a fun, safe environment for families with young children (aged 0-5) to connect, build friendships and support children’s learning and development through play.At playgroup you get to meet other people going through similar experiences and find out about local community, health and support services.There are two main types of playgroups in the Ballarat region, Community Playgroups and Supported Playgroups.

It has never been a better time to consider establishing your business in Ballarat.